Wednesday, January 26, 2011

Hoboken PU Announces Customer Service Visits to Senior Buildings

From the City of Hoboken another announcement to help Senior Citizens in Hoboken out:

HOBOKEN PARKING UTILITY ANNOUNCES CUSTOMER SERVICE VISITS
TO SENIOR BUILDINGS

To better meet the needs of Hoboken’s senior community, the Hoboken Parking Utility announced today that it will begin scheduling customer service visits at senior buildings and the Multi-Service Center during permit renewal season to assist senior residents with renewing their annual parking permits. HPU will schedule a date and time for each senior facility that expresses interest in a Customer Service Representative visiting the building and conducting the permit renewal process which involves reviewing residency and age requirements as stated in the City Code. Flyers will be posted prior to the appointment to inform residents of the permit requirements.


After each visit, the HPU will process the permits in office and hand deliver the approved permits to an authorized representative at the respective building within 1 to 2 days.

This new program, developed in collaboration with Fifth Ward Councilman Peter Cunningham, was designed to improve convenience and address the limited mobility challenges faced by our senior community.

“Councilman Cunningham expressed concerns to me that we needed an easier way to renew senior permits, particularly those that live farther from City Hall,” said Mayor Dawn Zimmer.

“I'm happy to say that this solution is a considerable improvement for seniors and demonstrates the effectiveness and creativity of a strong and collaborative Council-Mayor relationship,” added Councilman Cunningham.

The program will begin with a visit to Fox Hill (311 13th Street) on Friday, January 28th at 10 am.

Link: http://www.hobokennj.org/news/hoboken-parking-utility-announces-customer-service-visits-to-senior-buildings/
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