Monday, June 28, 2010

Hertz Connect Program Hits Home- Questions and Answers

There are now two spots for Hertz Connect cars by my apartment at 8th and Garden Street. One of my neighbors remarked yesterday that there is only one of two cars that are there and that the one car hasn't even been used yet. He said to me that he thought that the extra spot could be used for a normal parking spot until the other vehicle arrives and that he won't be given up his car any time soon. Obviously,this Hertz program is not for everyone. While I wasn't able to get answers on this specific location yet I was able to get answered several other questions my neighbor posed on the program from a Hoboken City Official....


Q- When car is parked how does street get cleaned on street cleaning days?

A- Hertz is responsible for keeping the streets clean. They are doing regular vehicle maintenance to coincide as often as possible with street cleaning, plus regular vehicle use should mean that the vehicles will not be in their spaces at all times. Regardless, they are responsible for making sure the area remains clean. That could mean manual cleaning. They are also responsible for making sure the area is clear when it snows.

Q- What if a spot does not get enough takers after a certain point? Will it be moved to where there is more demand.

A- The original locations are 90 day temporary spaces which will be evaluated at the end of the 90 days. Hertz is responsible for providing the City with regular usage statistics, and with the agreement of the City, they will relocate or add vehicles to meet demand.

Q- Will there be enough demand?

A- Early Indications are yes. At this point many of the spaces are not even marked off and the cars are being used so the Administration at this point is not worried about that being a problem. Demand should be high but if if its not, there are terms in the agreement so that things will be evaluated and adjusted accordingly and decisions will be all data-based.

NYC has a problem where not enough zip cars are available on weekends because that's the most popular time. There is a clause in the agreement saying Hertz has to provide enough vehicles to meet demand at all times, including weekends. The Administration reviewed the car-sharing agreements in dozens of cities and learned from their best practices and their problems as well before moving ahead with this program.

My comments: It is early yet but this program has promise. I was glad to able to speak to a City Official on some points my neighbor brought up but the biggest is that each spot is 90 days and then re-evaluated. Eventually cars will be placed in the appropriate spots according to demand and that is sensible policy. ◦
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